Shipping Policy

Thank you for visiting Al Hussein Perfumes.

Our business primarily serves wholesale customers, and shipping arrangements differ from those of a traditional online retail store. Please review the following shipping policy before placing an order.

Domestic Shipping (Continental United States)

In most cases, customers are responsible for arranging the shipment of their orders through their preferred freight carrier or shipping provider.

For customers located within the continental United States, Al Hussein Perfumes may be able to arrange shipping on your behalf for an additional fee. Shipping availability, carrier selection, transit times, and costs vary based on the size of the order and destination.

To request shipping assistance or obtain a shipping quote, please contact your assigned Sales Manager before completing your order.

International Shipping

International customers are generally responsible for arranging transportation, freight forwarding, customs clearance, and import requirements through their own logistics provider.

While Al Hussein Perfumes may, at its sole discretion, assist with arranging international shipping in certain circumstances, we cannot guarantee that shipping services will be available for every destination or order.

All international shipping requests must be discussed with your assigned Sales Manager prior to placing an order.

Customers are responsible for all applicable customs duties, import taxes, brokerage fees, tariffs, and any other charges imposed by the destination country.

Processing Time

Orders are typically prepared for pickup or shipment within 2–3 business days after payment has been received and all order details have been confirmed. Processing times may vary depending on product availability, order volume, or other operational factors.

Shipment Confirmation

When Al Hussein Perfumes arranges shipping, tracking information will be provided once the shipment has been dispatched, when available.

Risk of Loss and Shipping Damage

Once an order has been released to the customer's selected carrier or to a carrier arranged on the customer's behalf, the shipment is subject to the carrier's terms and conditions.

If your shipment arrives damaged, please notify the carrier immediately and retain all packaging materials. Claims for shipping damage should be filed directly with the carrier whenever applicable.

Questions

If you have any questions regarding shipping arrangements, freight options, or delivery requirements, please contact your assigned Sales Manager, who will be happy to assist you.